Privacy Policy

1. Purpose of This Policy

This Privacy Policy explains how Tegaliance – F.Z.E collects, uses, stores, discloses, and protects your personal data when you visit or interact with our website or engage our consultancy services. It also describes your rights under applicable UAE data protection laws and how you can exercise them.

2. Scope

This Policy applies to:

• Visitors to our website www.tegaliance.com;
• Clients and business partners who use or inquire about our services;
• Any person who provides personal information to us via email, online forms, or other communication channels.

Note: This Policy does not apply to third-party websites linked from our site.

3. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

4. Categories of Personal Data Collected

We may collect the following data directly or automatically:

5. Purpose of Processing Personal Data

We use collected information for the following legitimate purposes:

• Service Delivery: To provide, manage, and enhance our consultancy services.
• Client Communication: To respond to inquiries, requests, and provide support.
• Contract Management: To fulfill agreements, manage accounts, and issue invoices.
• Marketing & Promotions: To send updates, newsletters, and offers (only with consent).
• Analytics & Improvement: To monitor site performance and enhance usability.
• Compliance: To meet legal, regulatory, or governmental requirements.
• Security: To detect, prevent, and investigate potential fraud or misuse.

6. Data Sharing and Disclosure

We may share personal data only under the following circumstances:

• Service Providers: Third-party vendors who help us operate our website, IT systems, or perform business functions (e.g., hosting, analytics, payment gateways).
• Legal Authorities: When disclosure is required by law, regulation, or court order.
• Corporate Transactions: In the event of a merger, acquisition, or business restructuring.
• Professional Advisors: Auditors, legal consultants, or insurers who require limited access for legitimate business reasons.

All third parties are contractually obligated to protect your data and use it only for authorized purposes.

7. International Data Transfers

Your data may be transferred and processed outside the United Arab Emirates, including to countries that may not offer the same level of data protection. In such cases, we ensure:

• Adequate protection measures such as standard contractual clauses,
• Transfers to jurisdictions recognized as having adequate protection, or
• Your explicit consent prior to transfer.

8. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes for which it was collected;
• Comply with legal and regulatory obligations;
• Resolve disputes and enforce agreements.

When data is no longer needed, it will be securely deleted or anonymized.

9. Data Security Measures

We employ organizational, technical, and physical safeguards to ensure confidentiality and integrity of your personal data, including:

• Secure servers and firewalls;
• Encryption of sensitive communications;
• Role-based access controls;
• Regular security audits and employee training.

However, no electronic transmission or storage is completely secure, and we cannot guarantee absolute protection.

10. Your Rights

Under the UAE Protection of Personal Data Law (PDPL), you have the right to:

1. Access your personal data and obtain a copy.
2. Rectify inaccurate or incomplete data.
3. Erase your data (“right to be forgotten”) when it is no longer needed.
4. Restrict or Object to processing based on legitimate interests.
5. Withdraw Consent at any time for processing activities based on consent.
6. Data Portability – receive your data in a structured, machine-readable format where applicable.

To exercise these rights, email info@tegaliance.com with your request. We will respond within the timeframe required by law.

11. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze site performance, and deliver personalized content.

Types of Cookies Used

• Essential Cookies: Required for website functionality.
• Analytics Cookies: Measure traffic and user behavior (e.g., Google Analytics).
• Preference Cookies: Remember user choices and settings.
• Marketing Cookies: Deliver targeted advertisements (if applicable).

You can manage cookie preferences through your browser settings.

12. Links to Third-Party Websites

Our website may contain external links. We are not responsible for their content or privacy practices. Please review the privacy policies of any linked sites before sharing personal information.

13. Children’s Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from minors. If we learn that data has been collected from a minor without consent, we will promptly delete it.

14. Automated Decision-Making

We do not use personal data for automated decision-making or profiling that has legal or significant effects on you.

15. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, operations, or legal requirements. All updates will be published on this page with a revised effective date. We encourage you to review it regularly.

16. Contact Information

If you have any questions, complaints, or requests regarding this Privacy Policy or your personal data, please contact: